- OUR APPROACH
1.2 If you have any questions about this Policy, please contact us at email@example.com
- WHAT INFORMATION WE COLLECT
2.1 We will collect personal data when you receive an offer for one of our service products or in the course of providing one of our service products. We will also collect personal data when you register with us or provide your details through our website. The types of information we collect may include:
2.1.1 Information you provide to us in your insurance application, including names, addresses, date of birth or other information provided by you in your insurance application.
2.1.2 Information you provide to us to help us fulfill our obligations under any insurance contract between us and you.
2.1.3 Information you provide to us in relation to an insurance claim you submit. and
2.1.4 Information you provide to us through one of our mobile applications or customer portals.
2.2 We will use your personal data, and may share your personal data with other third parties acting on our behalf, for one or more of the following purposes:
2.2.1 To analyze your insurance needs.
2.2.2 To give you an estimate or provide you with a quote for one of our policies.
2.2.3 To administer or fulfill our obligations under any insurance policy between us and you.
2.2.4 To assess and adjust any insurance claim you submit.
2.2.5 To assess and respond to a complaint you may make about our products or services. and
2.2.6 To ensure the security of your account and our business by preventing or detecting fraud or abuse of our website, for example by requesting verification information in order to reset your account password.
2.3 In some cases, we may need to collect sensitive personal data about you, which may include information about:
2.3.1 The state of your physical or mental health or the state of physical or mental health of your family members or the state of physical or mental health of one of your employees. and
2.3.2 Any criminal offense or alleged criminal offense committed by you, your family members or one of your employees.
2.4 We will only use such sensitive personal data to:
2.4.1 To administer or fulfill our obligations under any insurance policy between us and you.
2.4.2 To assess and adjust any insurance claim you make. and
2.4.3 To assess and respond to a complaint you may make about our products or services.
2.5 We may also collect non-personal data (ie information that has been sufficiently anonymised and aggregated so that you cannot be directly or indirectly identified from it). More information about our use of non-personal data is included in paragraph 9 (below).
- INFORMATION FOR MARKETING PURPOSES
3.1 Where you have consented to us using your personal data for marketing purposes, we may use your information as follows:
3.1.1 To provide you with information, products or services that you request from us or that we think may be of interest to you. and
3.1.2 For market research purposes, where we may contact you to ask for your feedback.
3.2 If at any time after you have consented to us using your information for marketing purposes, you would like us to stop using your information for those purposes, please email us at firstname.lastname@example.org.
- REASONS FOR PROCESSING
4.1 To process your data lawfully we must rely on one or more valid legal grounds. Our main legal basis is that we need the data to fulfill our contract with you or to take certain steps before entering into our contract with you. However, there may be cases where we also rely on other valid legal grounds, such as:
4.1.1 your consent to specific processing activities. For example, where you have consented to us using your information for marketing purposes.
4.1.2 our legitimate interests as a business (except where your interests or fundamental rights override them); For example, it is within our legitimate interests to use your data to prevent or detect fraud or abuse of our website. the
4.1.3 our compliance with a legal obligation to which Varydi Spetson is subject. For example, we have a regulatory duty to investigate and respond to complaints made against us and we may need to process your data as part of that investigation.
- DISCLOSURE OF YOUR INFORMATION
5.1 There are circumstances where we may wish to disclose or be required to disclose your personal data to third parties. This will only be done in accordance with applicable law and for the purposes stated above. These scenarios include disclosure of:
5.1.1 to our subsidiaries, branches or affiliated offices.
5.1.2 to our external service providers or suppliers.